Secure online ordering. Most orders are processed
within 20 minutes, around the clock. 30-day refund, no reason needed.
Standard Payroll was called
Classic until recently. Your receipt, your license, and the program itself may still
say Classic — same edition, same price.
Trusted by thousands of businesses
since 1984. Tap or click any topic below for details.
Pricing
We keep prices stable
Since our first app in 1984, our price increases have stayed below the inflation rate.
Upgrading Standard to Professional?
Email us and we'll send a special link to upgrade for just the price difference.
Available only if your Payroll Standard (Classic) license is current and not close to expiring.
If you're near your renewal date, it's better to order the Professional Edition with the button
above — that adds the Professional functions and extends your license.
Change your mind after ordering?
Absolutely. You have a 30-day refund window, no reason needed. To request a
refund, email us at questions@medlin.com.
Order processing
When will I get my new or updated license?
Enter the same ID, contact, and company information as your prior order.
The automated process runs three times an hour, at about :15, :35, and :55 past the hour.
If your order doesn't need manual review, it's processed automatically.
If it does need review, we handle it as soon as we can during business hours.
New customer
We prefer you enter NEW as the Customer ID. It's a clear signal that this is your
first order — or that you want a new ID for an additional device.
Returning customer
Enter your Customer ID (lower middle of any Medlin program's main screen).
Adding another computer? Enter NEW as the Customer ID — that creates a
separate license.
Leaving the Customer ID blank is also fine; we'll try to match using the rest of
your information. If we can't match it reliably, we'll process your order by hand
during business hours.
Troubleshooting
Duplicate, decline, or cancel
If a payment is declined or you use the Cancel link, you'll need to wait 10 to
15 minutes before trying again — even with a different card.
In a hurry? You can try again right away in a different web browser.
Security
How we protect your payment
We use Elavon (via ConvergePay) to process payments.
Your card information stays secure at all times, meeting current requirements.
Your card information is not stored by Medlin, Elavon, or ConvergePay.
When you click a pay button, you fill in a secure form hosted by ConvergePay.
Order by mail
Would you rather mail a check, or are the pay buttons not working for you?
Send a check to our PO Box, shown below. Use First-Class Mail (regular USPS).
Please don't use any method that requires a signature.